Helpful Information About Garden Lane Natural Handmade Soaps

Garden Lane Soaps: Green and Sustainable

Our company, Garden Lane Soaps, strives to be green. Therefore we reuse clean packaging material as much as possible in shipping our product. We purchase palm oil from a US source that obtains their palm oil from a company in Malaysia. This company is a member of the Roundtable on Sustainable Palm Oil (RSP), an organization that supports sustainable palm oil production.

Payment

Orders from our website are purchased through PayPal®. PayPal®’s service is free, safe, secure and easy to use.  You can sign up with PayPal (create a purchasing account on www.paypal.com), or use your credit card at PayPal on a one time basis, or as often as you wish to order from Garden Lane Soaps, the choice is yours.
Visa, Master Card and Discover are also accepted at our soap shop. Call for other options.

Checks are accepted for direct orders based on approval from Garden Lane Soaps.

Shipping

All orders of in-stock items are shipped within three (3) business days.  We offer Free Shipping on merchandise orders over $80.  We offer shipping via USPS Priority Mail Flat Rate.

For Flat Rate, pricing is: Small $5.35 (1 to 4 bars) / Medium $11.35 (5 to 19 bars) / Large $15.45 (20+ bars unless product total is over $80.)
To view USPS requirements:  Go to www.usps.com
For local area orders, please call 831-818-2598 for shipping and/or delivery options.

Return Policy

We hope every order you place with Garden Lane Soaps exceeds your expectations and want you to be happy with your selection.  If you are not satisfied with your order please call us at 831 818-2598.   Exchanges, returns or refunds will exclude shipping.

Cancellations

You may cancel your “in process” order (within 24 hours) by calling (831) 818-2598. Orders that have already shipped cannot be cancelled.

Privacy

We honor your privacy and will not use your information for any purpose other than to contact you about your order. If you sign up for our mailing list we will send periodic information about new products and special offers. We will not share your email address.

And last,  but certainly not least

Our soaps are sculpted to a minimum of 4.75 oz.  Because each bar is finished individually by hand and not machine they can vary slightly.   Due to the fresh nature of our soaps we encourage you to use them at their peak freshness. Garden Lane Natural Handmade soaps are shrink wrap sealed to help preserve their wonderful scent.

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